Most orders placed before 1.00pm (Monday-Friday) are dispatched from our warehouse the same day. For next working day delivery, the order needs to be placed before 1.00pm, subject to your payment being processed and stock availability.
Orders placed after 1.00pm during the week or at weekends are processed and dispatched the following working day. No orders are processed on Bank Holidays or weekends.

Any item not received must be reported to us by email within 14 days after the order is placed. At this point we will contact the courier to investigate.

Please note that during busy times of the year (e.g. Christmas, Valentine’s Day, Mother’s Day) there may be a slight delay in the dispatch of your order, so please allow extra time to receive your goods.